Company Profile
If you want to be insured at an extremely reasonable and affordable cost with a high financial strength company as well as being treated fairly and paid quickly when you suffer any loss or damage or incur liability, then you want Hydra Insurance. When you insure with Hydra Insurance you are buying real solid insurance and an exemplary personalized professional service throughout your relationship with us.
Hydra Insurance was established in 2001, as a natural development of the successful presence of its founders in the Cyprus Insurance Market for more than 55 years, based on their long-standing commitment to customer service, customer satisfaction, and customer trust. The Company specializes in the general insurance business, providing a full range of innovative insurance products: Personal Insurance, catering for the needs of individuals, and Commercial Insurance, catering to the needs of the business community.
Over these years, and notwithstanding the highly competitive local insurance environment, we have managed to grow into a large organization, with a consistently superior performance both in terms of business development as well as profitability, as a testimony of our customers’ loyalty. The Company has a significant market share, with a premium income of €17,5m surpassing ten other insurance companies transacting general business with a longer presence in the market.
Who We Are
Our Mission
To always exceed customer expectations and to help our customers achieve financial security, financial stability and peace of mind
Our Vision
To be the insurance company of choice for customers, agents and all other associates, with innovative insurance solutions to satisfy clients’ needs with exemplary personalized service.
Our Core Values
Reliability and Integrity
- We keep our promises and we are committed to treat every customer as we would want to be treated.
- We process claims fairly, efficiently and expeditiously.
Our People
- Our staff and our intermediaries are our greatest asset in achieving operational excellence.
- Continuous investment in training and development of our people.
- Recruitment of highly experienced insurance industry professionals.
Technology
Strong commitment in the use of technology as a means of best serving our clients and generating best possible results.
Professionalism
We strongly believe and promote professionalism within our organization, to meet the challenges of the ever changing needs of our clients.
Team Work
We work together like a family, to achieve one goal: to give our best service to our customers, to our agents and to our shareholders.
Excellence
We strive for excellence in all that we do, to further improve our performance and our results, for the benefit of our customers, our people and our shareholders.
Solvency II
Solvency and Financial Condition Report - 2016
Solvency and Financial Condition Report - 2017
Solvency and Financial Condition Report - 2018
Solvency and Financial Condition Report - 2019
Solvency and Financial Condition Report - 2020
Solvency and Financial Condition Report - 2021
Our Offices
If you wish to communicate with us, you may contact us at our Head Office in Nicosia or our Branches, as well as our insurance intermediaries, all over Cyprus. It will be a great pleasure for us to see you in person and be of service to you.
Our Reinsurers
We have a well-designed solid reinsurance program, with the participation of highly rated reputable international reinsurance companies, offering us greater security as well as stable results when unusual, unexpected and major events occur.
Our Products
Certainly, having the right insurance at the right price is a key factor in choosing an insurance company. Most of our customers choose Hydra Insurance not only for that, but because they value our fair, fast and expeditious claims handling, exemplary personalized service, financial stability, expertise and innovative insurance product range.
We offer a full range of Personal Insurances covering the insurance needs of individuals and Commercial Insurances covering the general insurance needs of the business community, with specially designed products to cover the needs of specific segments of the market.
About Us
Useful Links
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Useful Information
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